We are lucky to live in an area with a lot of ISPs to choose from, and it's an exciting time to be a customer, because inexpensive, symmetrical high speed, residential fiber is now more accessible then ever. 

But it can also be intimidating to navigate the choices, understand the tradeoffs, and make a decision you can feel confident is the right way to go. I can help you make this decision, or, if you've already decided, I can make the process go more smoothly, save you money, and preserve the aesthetics of your home:

• Your ISP will consider their job "done" when they measure your incoming speed as meeting or exceeding the service level you are paying for. I will make sure you are getting maximum benefit from your new high speed service throughout your entire location. 

• Consulting with you prior to install day - and with your ISPs installer ON install day -  to make sure they place new equipment in a location that both minimizes visual blight and maximizes performance. 

• For some ISPs customers, I can eliminate costly long term modem or router rental fees by purchasing, installing and configuring  separate, privately owned equipment that will immediately perform better than the "one size fits all" rental equipment that you never stop paying for.

• Even if you are not changing ISPs, I can advocate on your behalf (with you present, of course) in a brief conversation with your existing ISP, to reduce your monthly bill and improve the speed of your service.

• Do you own a domain name for your website and email addresses? You may be paying too much for these services, or suffering from an unsatisfying experience with customer support.

• Have you had your domain name re-registered without your consent, and then received unexpectedly high annual renewal bills?

• Has your email service provider changed something on their end that actually made your email experience worse?

•  Is your web site locked-in to a costly, proprietary major hosting platform, making it seemingly impossible to move it?

• Are you tired of so-called "free" email monetizing you by scanning your private messages or displaying distracting ads, but overwhelmed by the prospect of moving your data?

I have a working relationship with TigerTechnologies, an established, local Bay Area hosting provider who offers domain name, web, and email hosting.  Their standards-compliant, environmentally sustainable servers rely on rock-solid, open-source tools to keep a low overhead, passing the savings to customers. And, they have an amazing support team who respond promptly, and actually have answers. 

After a brief information gathering session with you, I will work directly with TigerTech to move your domain, web, and email. This secure process happens incrementally, and without interruption to any of your services. Once you have reviewed and approved the results, we'll take your new site and email accounts live. I'll provide a hands-on tutorial for using the tools at TigerTech to administer your services, and make sure your email is set up exactly the way you like it on all of your devices.

Premium productivity suites like Adobe Creative Cloud, Microsoft 365, Google Workplace, and Apple iWork are incredibly valuable. I can help:

• Juggling data from Google Drive, OneDrive, iCloud Drive, Box, DropBox and more.

• Collaborating on shared documents.

• Integrating your work calendar on your personal device, and vice versa. 

•  If you are tired of paying out-of-pocket for subscriptions to these valuable tools, I can help you evaluate and choose a free alternative or lower cost plan, and then safely, securely migrate your data as needed.

• If you find yourself using unfamiliar tools on an unfamiliar platform and getting frustrated, I can help you come up to speed and feel more confident.

Think about how many media services you subscribe to: Music, sports, gaming, movies and television, podcasts, fitness, books and news - even satellite radio. Are you subscribing to any of these directly, or through a platform ecosystem like Xfinity, or Apple, or Google, or Verizon, or Samsung? Or maybe, the answer is "all of that stuff".

I can help you get your streaming services under control:

• Taking an inventory and prioritizing the services you already have

• Reviewing how and where you stream, and with what hardware

• Making recommendations based on your goals, budget and lifestyle

• Making the service changes you select

• Installing new equipment, if needed, and then making sure you are comfortable using it.