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Whether you're a new startup, or your small business has been up and running for many years, High Five Help is ready to partner with you and your team - ISP, IT, MSP, Security, and Facilities - to install and support the technology and infrastructure needed to run your business.
Minding the Store
Minding the Store
Naomi
I routinely install high performance surveillance systems for small businesses.
I routinely install high performance surveillance systems for small businesses.
Naomi directs a recreation center that had an old, outdated camera system which was no longer functioning. After a vandalism incident went completely undetected by this old system, they decided it was time to modernize.
Working as part of a larger team, I installed many of the indoor and outdoor surveillance cameras at this facility, as well as the router, switch and network video recorder, a fleet of new wifi access points, and a point-to-multipoint radio system connecting remote outbuildings to the main facility.
Conference Room Systems
Conference Room Systems
Jonathan
Aesthetics, functionality, and problem solving all come into play when I install these complex, interconnected systems.
Aesthetics, functionality, and problem solving all come into play when I install these complex, interconnected systems.
When Jonathan's software startup grew and relocated to a larger office, they brought their existing Logitech conference room systems with them, but needed several new systems installed to support the additional meeting spaces in their new digs.
I removed incompatible systems left behind by the previous tenant, and replaced several old big screen conference displays that had become damaged from years of burn-in with new ones. I installed and wired the soundbars, cameras, microphones, touch displays, and electronic whiteboards in each conference room. I discretely routed all system wiring and made sure laptop data and power accessories were within reach on the conference tables, then configured and tested each system to make sure they were ready to support the team on day one.
Upgrades While You Work
Upgrades While You Work
Jennifer
I communicate and coordinate with business owners, staff, and other vendors to reduce risk and minimize downtime while performing upgrades during business hours.
I communicate and coordinate with business owners, staff, and other vendors to reduce risk and minimize downtime while performing upgrades during business hours.
Jennifer's salon had three outdated computers at the counter for POS and customer scheduling, and a fourth in her modest office at the back of the store for running her business. She relied on salon management software that was finicky to configure. She had been putting off hardware upgrades, concerned that it would lead to down time and lost revenue.
I methodically migrated data and then replaced each computer, coordinating with salon counter staff to make sure there was always at least one terminal up and running. I worked directly with the technical support team from her salon management software vendor to successfully get her new hardware reconnected to the cash drawer and receipt printer. Once the counter systems were all settled, I backed up her business computer then migrated the data and replaced it as well.
Customer names and likenesses on this page are fictional. The scencarios and solutions described are derived from many, very real customer experiences in the field.
High Five Help is ready to support your small business. Certificate of Insurance available upon request.
High Five Help is ready to support your small business. Certificate of Insurance available upon request.
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